At Les Services SiPD Inc., we are committed to maintaining a respectful and safe working environment for both our team and clients. This code of conduct for customer relations and team member respect outlines our expectations regarding behaviour and mutual respect. It is crucial for promoting a healthy, safe, and respectful work environment. The provided guide serves as a means to establish the anticipated behaviour for all individuals engaging within the company.
We ask that you carefully read and adhere to these guidelines to create a positive experience for everyone.
We expect our clients and all members of our team to treat each other with respect and courtesy. Hate speech, insults, discrimination, or harassment in any form will not be tolerated.
All communication, whether verbal or written, must be respectful. Disagreements and concerns should be expressed in a constructive manner, and conflicts should be resolved peacefully and professionally.
We are committed to creating a workplace free from any form of discrimination, whether based on race, colour, religion, gender, sexual orientation, gender identity, age, nationality, disability, or any other legally protected status. All forms of harassment are strictly prohibited.
Compliance and Enforcement of Laws and Regulations
Every client and team member must respect and comply with the laws and regulations in place while carrying out their responsibilities. No form of abusive behaviour will be tolerated.
We take reports made in good faith seriously. In the event of a breach of this code of conduct, we encourage you to report the incident to management. Please report any incidents involving our employees to Mr. André Lapointe, Director, at 514.642.1969.